The office will provide customer support to PayPal’s growing user base in Southeast Asia. Their services will be provided in English, with local Asian languages to be added soon.
PayPal senior vice president of global operations, John McCabe, said: “People are the most important asset and we are making a significant investment here in terms of hiring local talent, and providing them extensive training to better serve our customers around the world.”
The new center is located near PayPal’s international office in Singapore. The company also has another operations center in Shanghai. Their increased presence in Asia signals a growth in the mobile e-commerce sector in the region.
It also indicates that Malaysia is becoming a popular destination for tech companies as well, given that Google has also quite recently set up an office in the country.
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